Privacy Policy

RE/MAX Lakelife, with its registered office at Via Antonio Gramsci, 5, 28041, Arona, VAT number 02791540038 (hereinafter "RE/MAX Lakelife" or "Controller"), is committed to protecting the privacy of its users. This policy is drafted pursuant to Regulation (EU) 2016/679 (GDPR) and describes the methods of processing personal data of users interacting with the real estate agency's microsite.

1. Data Controller

The Data Controller of personal data is RE/MAX Lakelife, with its registered office at Via Antonio Gramsci, 5, 28041, Arona. For any information regarding the processing of personal data, you can contact the Controller via email: info@remaxlakelife.it.

2. Types of Data Collected

RE/MAX Lakelife collects and processes the following types of personal data:

- Contact data: name, surname, email address, phone number. - Browsing data: IP addresses, access logs, data related to the device used for browsing. - Data related to requests: information voluntarily provided by the user through contact forms, requests for information, or appointments.

3. Purpose of Processing

The personal data collected will be processed for the following purposes:

- Providing responses to requests for information or appointments submitted through the microsite. - Managing and improving the browsing experience on the website. - Fulfilling legal or regulatory obligations. - Conducting direct marketing activities, subject to the user's explicit consent.

4. Legal Basis

The processing of personal data is based on the following legal bases:

- Execution of a contract or pre-contractual measures at the request of the data subject. - Explicit consent of the data subject for direct marketing purposes. - Compliance with legal obligations to which the Controller is subject. - Legitimate interest of the Controller in managing and improving the website.

5. Storage Methods

Personal data will be processed using automated and non-automated tools, adopting appropriate security measures to prevent loss, unlawful or incorrect use, and unauthorized access to data. Data will be retained for the time strictly necessary to achieve the purposes for which they were collected and, in any case, no longer than the terms established by law.

6. Data Subject Rights (Articles 15-22 GDPR)

Data subjects have the right to:

- Access their personal data and request a copy. - Request rectification or updating of inaccurate or incomplete data. - Request the deletion of personal data, within the limits provided by Article 17 of the GDPR. - Obtain restriction of processing in the cases provided by Article 18 of the GDPR. - Object to the processing of their personal data, unless the Controller demonstrates compelling legitimate grounds for processing. - Request data portability, where technically feasible. - Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Requests related to the exercise of the above rights can be sent to the email address: info@remaxlakelife.it.

7. DPO and Contacts

Currently, RE/MAX Lakelife has not appointed a Data Protection Officer (DPO) as it is not among the entities required to appoint one according to the GDPR. However, for any information or requests related to personal data, you can contact the Controller at the email address: info@remaxlakelife.it.

RE/MAX Lakelife reserves the right to update this privacy policy to comply with new legislative provisions, as well as operational changes. Users are encouraged to periodically review this page to stay informed of any changes.